Right of Withdrawal

Consumers have a fourteen-day withdrawal.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (MK and CC Teile GmbH Moselstr. 10 41464 Neuss, Germany, info@dieselfixneuss.com, telephone: +49 892 154 51 34) by means of a clear statement (e.g. by post sent letter, fax or email) about your decision to revoke this contract.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

We do not accept returns on sale products.

Before your return request, please contact our customer service representatives and request a return label for the following situations;

1) Exchange: Size change, item change, incorrect/defective deliveries

2) Retention of one item from two item orders (one item return)

Your money will be refunded once your return shipment has arrived and been checked. We also have to point out that we cannot accept returns that are damaged, dressed, made-up or missing accessories.